Terms and Conditions

Terms and Conditions.

Placing Order
When you place an order online, you will have the opportunity to check the details of your order and correct any errors before placing the order. After you have placed your order you will be sent an email from PayPal, and then confirmation of order from us giving details of despatch of your artwork.
If you would like to make an order and pay offline, please contact me on 07895186233 or alternatively send a letter to Ms. Nadiya Pavliv, 110 Penrhyn Avenue, London, E17 5DF with the details of your order, which should include details of the items ordered, price, your name, address, e-mail and telephone number together with a cheque. We will send confirmation of your order by email or letter, giving details of despatch of artwork.


Payment options
Credit or Debit Card
Our preferred method of payment is via PayPal. Please note we do not have access to your debit/credit card details. You can tell the page is secure by the padlock icon being displayed on your browser. If you are making an on-line payment through PayPal you must also abide by the Terms & Conditions they give. Please click here to view PayPal's website at www.Paypal.co.uk.
Accepts the following credit/debit cards: Visa, Visa Electron, Maestro, MasterCard, Switch, Solo.

Cheques
Cheques should be made payable to Nadiya Pavliv and be in Pounds Sterling from a UK bank. Orders will be dispatched after your cheque has cleared and you have been notified that your order has been accepted. Please print your name and address on the back of the cheque.
Cheques should be posted to: 110Penrhyn Avenue, Walthamstow, London, E17 5DF.


Cancelations and Returns policy
We very much hope you will be delighted with your purchase. However, in the unlikely event that you wish to return an item, by law you may cancel from the day of the order and up to seven working days after the day on which you receive the goods. This right of cancellation does not apply to any goods that have been made to your specification or personalized, although we will normally allow you to cancel any commissioned artwork, reserving the right to resell elsewhere. If you wish to cancel you should notify us via email, however we must have confirmation in writing of your cancellation. You will receive a full refund within thirty days of cancellation in the same format that you paid for the goods ie. either by cheque or through PayPal by credit or debit card as applicable. If the goods have already been despatched, you must handle them with care and they should be returned to us in their original condition at your own cost by courier, Special Delivery or equivalent. The goods to be returned should be wrapped securely in their original packaging, or packaging of same standard, and please include a note with details of your name, address and order number. Goods should be returned to: 110Penrhyn Avenue, Walthamstow, London, E17 5DF. If the goods are not returned in a timely manner we will collect them and charge any recovery costs to you.


Faulty Goods
Please check goods as soon as possible and notify us promptly of any damage within 7 days of receipt. We will arrange payment for return goods, and arrange repair, refund or replacement, whichever you prefer.
Please note that due to limitations of scanners and cameras the colours of paintings may vary slightly from the way they appear on the screen. Copyright with all works remains with the artist.

Delivery
We will endeavour to deliver within 14 days, but please allow up to 30 days. Delivery will be by Royal Mail Special Delivery, unless requested otherwise for originals, 1st Class recorded for prints. Delivery by standard terms is free to mainland UK, couriers and other services will be charged at cost. Delivery to other areas can be arranged, please contact for details. Please contact if you wish to collect in person. Please give directions if your house is difficult to find and we will note directions on packaging.